Active projects are submissions that our team is currently working on. Each editing subscription has the equivalent of one active project. This means we work on only one project at a time and do not work on multiple projects simultaneously. Once a project is completed, the next one in your queue will begin.
Step-by-Step Instructions
On the Storyy app, go to Projects
At the top of the screen, you will see all the labels for projects, click on Active.
FAQs
What if I don’t see my project listed?
Ensure that your project was successfully submitted and check whether the project may be in the queue. If you’re still unable to see your project, contact our Client Success Team through the chat feature in the app.
How do I get two projects active at the same time?
We recommend doubling the editing subscription so our team can work on two projects simultaneously.
Still Need Help?
If you have further questions, feel free to contact our support team via chat.