How to Request a Pause
You can request a pause by reaching out to us through:
📩 Email: [email protected]
💬 Storyy App Chat: Send us a message directly in the app.
FAQs
1. How long can I pause my account?
A one-time pause can last up to 30 days maximum.
2. I need more than 30 days.
If you need to pause for more than 30 days or more than once, we recommend canceling your subscription with a 30-day cancellation notice instead.
3. Why do you have this policy?
This policy exists in our Terms and Conditions because our team of editors is assigned to your account in advance.
To review our Terms and Conditions, go to:
We're happy to help, so feel free to reach out with any questions! 😊
Still Need Help?
If you have further questions, feel free to contact our support team via chat.